Right of Withdrawal

Consumers (private buyers within the meaning of applicable EU consumer law) have a statutory right of withdrawal for distance contracts. Businesses are not entitled to a statutory right of withdrawal.

The full German withdrawal policy — including the 14-day period, exceptions for goods made to customer specifications (e.g. custom kits and cut-to-size items), the return procedure for international shipments and the model withdrawal form — is available in German: Widerrufsbelehrung (Deutsch).

In short: you may withdraw within 14 days of receiving the goods, and we will reimburse all payments received for the goods themselves. Return shipping from your country to our warehouse in China is at your cost unless the goods are defective. Defective or wrong items are of course replaced or refunded in full, including shipping.